These terms establish the rules for using NYR's website and explain how separate signed commercial agreements govern NYR services. They are written to preserve the negotiated terms of each customer engagement.
Scope and acceptance
These Terms and Conditions govern access to this website. They also govern access to NYR products or services only when a mutually signed Order Form, master services agreement, or other written agreement expressly incorporates them.
By using the website, you agree to these terms. If you use the website for an organization, you represent that you are authorized to act for that organization.
Commercial agreements control
Any Order Form, master services agreement, data processing agreement, or other document signed by NYR and a customer is a Signed Agreement. A Signed Agreement may define the services, term, fees, payment terms, support, security requirements, data responsibilities, service levels, remedies, and other commercial terms.
If these terms conflict with a Signed Agreement, the Signed Agreement controls for the services covered by it. Website descriptions, demonstrations, and marketing materials do not expand a Signed Agreement or create additional warranties or commitments.
Permitted use
You may use the website for lawful business evaluation and communication with NYR. You must not:
- interfere with, disrupt, or attempt unauthorized access to the website or related systems;
- use automated means to extract content in a way that creates unreasonable load or bypasses access controls;
- upload malicious code, impersonate another person, or use the website for fraudulent or unlawful activity; or
- remove ownership notices or misuse NYR names, marks, designs, or content.
Services and changes
NYR may update the website, product descriptions, and evaluation materials as its technology develops. Features shown on the website may be illustrative and may differ from the scope or configuration available under a Signed Agreement.
Production access, implementation responsibilities, acceptable-use requirements, changes to services, and suspension or termination rights are governed by the applicable Signed Agreement.
Customer materials and data
You are responsible for ensuring that information, instructions, workloads, models, prompts, content, or data you provide through the website or services may lawfully be provided and used for the intended purpose.
Ownership, licenses, processing instructions, retention, deletion, security, and confidentiality for customer materials are governed by the applicable Signed Agreement and any incorporated data processing terms. Nothing on this page transfers ownership of customer materials to NYR.
Intellectual property
NYR and its licensors retain their rights in the website, services, software, documentation, designs, and related technology. Except for the limited right to use the website under these terms, no license is granted by implication or otherwise.
If you provide feedback, NYR may use it to improve its products and services, provided that doing so does not identify you or disclose confidential information in violation of a Signed Agreement.
Third-party services
The website may link to or embed third-party services, including scheduling tools. Those services are governed by their own terms and privacy notices. NYR is not responsible for third-party sites or services that it does not control. Integrations used with NYR services are addressed in the applicable Signed Agreement.
Disclaimers and liability
The website and its informational content are provided on an “as available” basis. To the maximum extent permitted by applicable law, NYR disclaims warranties concerning the website that are not expressly stated in these terms or a Signed Agreement.
Liability limits, exclusions, indemnities, service credits, and exclusive remedies for paid services apply only as expressly stated in a Signed Agreement. Nothing in these terms excludes or limits liability where applicable law does not permit it.
Updates to these terms
NYR may update these website terms to reflect changes to the website, business practices, or legal requirements. The “Last updated” date identifies the current version. Changes to a Signed Agreement must be made in the manner that agreement specifies.
Contact
For questions about these terms, contact NYR through the website.
Contact NYR through this website